Experiences
Owner/Operator (Aug 2023 – Present)
BRIKKIS LLC · Full-time
Indiana
Business Ecommerce Development, SEO and Implementation
Finance & Insurance Manager (Aug 2022 – March 2023)
Big City Cars · Full-time
Fort Wayne, IN
Manage the customer financing process, including loan application processing and working with lending institutions to secure financing. Ensure that all transactions are properly documented and in compliance with state and federal regulations by supervising the completion of all required paperwork and title work. Ensure that all financial transactions are accurately recorded and reconciled by collaborating closely with the accounting team. Provide customers with insurance products and information about coverage options. Establish and maintain solid relationships with lending institutions and insurance companies. Continuously assess and suggest modifications to our financing and insurance procedures to ensure their efficacy and efficiency. Ensure that all customer inquiries and concerns are addressed in a timely and professional manner while providing exceptional customer service. Manage the customer financing process, including loan application processing and working with lending institutions to secure financing. Ensure that all transactions are properly documented and in compliance with state and federal regulations by supervising the completion of all required paperwork and title work. Ensure that all financial transactions are accurately recorded and reconciled by collaborating closely with the accounting team. Provide customers with insurance products and information about coverage options. Establish and maintain solid relationships with lending institutions and insurance companies. Continuously assess and suggest modifications to our financing and insurance procedures to ensure their efficacy and efficiency. Ensure that all customer inquiries and concerns are addressed in a timely and professional manner while providing exceptional customer service.
Skills: Notary · Finance · Automotive Aftermarket · Automotive Sales · Lead Generation · Automotive Sales Training · Facebook Marketing · Google Marketing · Building Strong Referral Networks · Sales Management · Store Management · Sales · Product Knowledge · Social Media Marketing · Information Technology · Marketing · Search Engine Optimization (SEO) · Digital Photography · Product Marketing · Sales Process · Microsoft Excel · Microsoft Office · Windows · Google Analytics · Sales Consulting
Regional Inventory Director (Aug 2020 – Aug 2022)
RightWay Auto Sales · Full-time
2 yrs 1 mo
Regional Inventory Director
Indiana / Illinois Region
Ensure that each location has the necessary stock and resources to meet customer demand by supervising the inventory management for all 13 stores. Manage relationships with suppliers and vendors, ensuring on-time completion of all deliveries and services of the highest quality. Collaborate with the store managers to identify and effectively resolve any operational or inventory-related problems. Ensure that all billing and accounting processes are accurate and current and that all financial transactions are properly recorded and reconciled. Develop and implement logistics and service procedures that increase productivity and decrease expenses. Continuously evaluate and suggest modifications to our inventory and logistics processes to ensure that they are in line with our business goals and objectives. Ensure that all customer inquiries and concerns are addressed in a timely and professional manner while providing exceptional customer service. Ensure that each location has the necessary stock and resources to meet customer demand by supervising the inventory management for all 13 stores. Manage relationships with suppliers and vendors, ensuring on-time completion of all deliveries and services of the highest quality. Collaborate with the store managers to identify and effectively resolve any operational or inventory-related problems. Ensure that all billing and accounting processes are accurate and current and that all financial transactions are properly recorded and reconciled. Develop and implement logistics and service procedures that increase productivity and decrease expenses. Continuously evaluate and suggest modifications to our inventory and logistics processes to ensure that they are in line with our business goals and objectives. Ensure that all customer inquiries and concerns are addressed in a timely and professional manner while providing exceptional customer service.
Sales & Inventory Manager
Kokomo, IN / Indianapolis, IN / Fort Wayne, IN
Manage the inventory for four stores and two service centers, ensuring that each location has the stock and resources necessary to meet customer demand. Collaborate with store managers to determine and effectively resolve any inventory-related issues. Supervise the establishment and management of inventory processes and systems in the opening of a new dealership in Kokomo, Indiana. Train and support sales staff on sales techniques, inventory, and product demonstration. Continuously evaluate and recommend modifications to our inventory processes to ensure that they are in line with our business’s goals and objectives. Ensure that all customer inquiries and concerns are addressed in a timely and professional manner while providing exceptional customer service. Manage the inventory for four stores and two service centers, ensuring that each location has the stock and resources necessary to meet customer demand. Collaborate with store managers to determine and effectively resolve any inventory-related issues. Supervise the establishment and management of inventory processes and systems in the opening of a new dealership in Kokomo, Indiana. Train and support sales staff on sales techniques, inventory, and product demonstration. Continuously evaluate and recommend modifications to our inventory processes to ensure that they are in line with our business’s goals and objectives. Ensure that all customer inquiries and concerns are addressed in a timely and professional manner while providing exceptional customer service.
Elite Sales Professional
Elkhart, IN
Develop and implement social media and advertising strategies to promote the organization and increase brand recognition. Utilize Facebook paid advertising and Google Business Page to acquire new customers and expand your clientele. Develop relationships with customers to guarantee a positive and memorable experience, resulting in an increase in referrals. Utilize your personal and professional networks to generate new business opportunities and boost sales. Evaluating and refining sales strategies on a continuous basis will ensure consistent and high levels of performance. Ensure that all customer inquiries and concerns are addressed in a timely and professional manner while providing exceptional customer service. Develop and implement social media and advertising strategies to promote the organization and increase brand recognition. Utilize Facebook paid advertising and Google Business Page to acquire new customers and expand your clientele. Develop relationships with customers to guarantee a positive and memorable experience, resulting in an increase in referrals. Utilize your personal and professional networks to generate new business opportunities and boost sales. Evaluating and refining sales strategies on a continuous basis will ensure consistent and high levels of performance. Ensure that all customer inquiries and concerns are addressed in a timely and professional manner while providing exceptional customer service.
Skills: Notary · Automotive Aftermarket · Automotive Sales · Lead Generation · Automotive Sales Training · Facebook Marketing · Google Marketing · Building Strong Referral Networks · Sales · Product Knowledge · Commercial Photography · Social Media Marketing · Information Technology · Marketing · Search Engine Optimization (SEO) · Digital Photography · Video Editing · Content Development · Product Marketing · Sales Process · Adobe Photoshop · Adobe Premiere Pro · Adobe Lightroom · Microsoft Excel · Microsoft Office · Windows · Google Analytics · Adobe Creative Suite · Sales Consulting
Auto Sales Associate (Sep 2019 – Aug 2020)
Byrider · Full-time
1 yr
Mishawaka, IN
To ensure a positive and memorable experience, cultivate relationships with customers, and offer exceptional customer service. Utilize sales techniques and product expertise to inform customers and increase sales. Continuously acquire and maintain product and industry expertise. Maintain a high level of performance, meeting or exceeding sales goals consistently. Develop and implement sales strategies in collaboration with the sales team and management. Attend training and development opportunities to continuously improve sales skills and techniques. To ensure a positive and memorable experience, cultivate relationships with customers, and offer exceptional customer service. Utilize sales techniques and product expertise to inform customers and increase sales. Continuously acquire and maintain product and industry expertise. Maintain a high level of performance, meeting or exceeding sales goals consistently. Develop and implement sales strategies in collaboration with the sales team and management. Attend training and development opportunities to continuously improve sales skills and techniques.
Skills: Notary · Automotive Aftermarket · Automotive Sales · Lead Generation · Automotive Sales Training · Facebook Marketing · Google Marketing · Building Strong Referral Networks · Sales · Product Knowledge · Commercial Photography · Social Media Marketing · Information Technology · Marketing · Search Engine Optimization (SEO) · Digital Photography · Video Editing · Content Development · Product Marketing · Sales Process · Adobe Photoshop · Adobe Premiere Pro · Adobe Lightroom · Microsoft Excel · Microsoft Office · Windows · Google Analytics · Adobe Creative Suite · Sales Consulting
Owner / Operator (Feb 2012 – Jan 2016)
South Bend Media · Self-employed
4 yrs
South Bend, IN
A comprehensive multimedia production company specializing in the wedding and corporate markets. Develop and execute the company’s strategic plan to grow the business and achieve its revenue targets. Identify new business opportunities and develop relationships with potential clients. Develop and manage a team of employees to deliver high-quality production services to clients. Oversee the production process for weddings and commercial accounts, ensuring that all work is completed on time, within budget, and to a high standard of quality. Manage the company’s finances, including budgeting, forecasting, and reporting. Monitor industry trends and competitor activity to ensure that the company remains competitive. Develop and maintain strong relationships with suppliers, vendors, and other partners to ensure that the company has access to the resources it needs to deliver its services. Ensure that the company complies with all legal and regulatory requirements. Maintain a strong focus on customer service, ensuring that clients are satisfied with the company’s services and that any issues are resolved quickly and effectively. A comprehensive multimedia production company specializing in the wedding and corporate markets. Develop and execute the company’s strategic plan to grow the business and achieve its revenue targets. Identify new business opportunities and develop relationships with potential clients. Develop and manage a team of employees to deliver high-quality production services to clients. Oversee the production process for weddings and commercial accounts, ensuring that all work is completed on time, within budget, and to a high standard of quality. Manage the company’s finances, including budgeting, forecasting, and reporting. Monitor industry trends and competitor activity to ensure that the company remains competitive. Develop and maintain strong relationships with suppliers, vendors, and other partners to ensure that the company has access to the resources it needs to deliver its services. Ensure that the company complies with all legal and regulatory requirements. Maintain a strong focus on customer service, ensuring that clients are satisfied with the company’s services and that any issues are resolved quickly and effectively.
Skills: E-Commerce · Lead Generation · Facebook Marketing · Google Marketing · Building Strong Referral Networks · Sales · Product Knowledge · Commercial Photography · Social Media Marketing · Information Technology · Marketing · Search Engine Optimization (SEO) · Digital Photography · Video Editing · Content Development · Product Marketing · Event Photography · Wedding Photography · Adobe Photoshop · Adobe Premiere Pro · Adobe Lightroom · Adobe Audition · Microsoft Excel · Microsoft Office · Windows · Google Analytics · Adobe Creative Suite · Sales Consulting
E-commerce & Technology Director (Jan 2008 – May 2019)
Acousticom Corporation · Full-time
11 yrs 5 mos
Elkhart, IN
Develop and implement an e-commerce and technology strategy that aligns with the organization’s overall business objectives. Provide guidance, direction, and mentoring to a team of technology professionals while leading and managing the team. Supervise the design, development, and deployment of e-commerce platforms, online sales management systems, and other technology-based initiatives. Guarantee the network infrastructure and cyber security systems’ dependability, security, and performance. Support technology-based initiatives through collaboration with cross-functional teams, including marketing, graphic design, photography, and engineering. Continuously monitor and analyze technology performance, utilizing data and insights to inform decision-making and improve technology strategies on an ongoing basis. Attend industry events and conferences to remain abreast of the most recent technological trends and best practices. Develop and implement an e-commerce and technology strategy that aligns with the organization’s overall business objectives. Provide guidance, direction, and mentoring to a team of technology professionals while leading and managing the team. Supervise the design, development, and deployment of e-commerce platforms, online sales management systems, and other technology-based initiatives. Guarantee the network infrastructure and cyber security systems’ dependability, security, and performance. Support technology-based initiatives through collaboration with cross-functional teams, including marketing, graphic design, photography, and engineering. Continuously monitor and analyze technology performance, utilizing data and insights to inform decision-making and improve technology strategies on an ongoing basis. Attend industry events and conferences to remain abreast of the most recent technological trends and best practices.
Skills: E-Commerce · Lead Generation · Facebook Marketing · Google Marketing · Building Strong Referral Networks · Inventory Management · Store Management · Sales · Product Knowledge · Commercial Photography · Social Media Marketing · Information Technology · Marketing · Search Engine Optimization (SEO) · Digital Photography · Video Editing · Content Development · Product Marketing · Adobe Photoshop · Adobe Premiere Pro · Adobe Lightroom · Microsoft Excel · Microsoft Office · Windows · Google Analytics · Adobe Creative Suite · Sales Consulting